Southgate Shopping Centre. (photo: )
Southgate Shopping Centre.
12.04.2021, 09:38

British Land Renews Shopping Centre Contracts

Contract Awards, Retail, Service Provider News, United Kingdom

British Land has renewed three of its shopping centre contracts with Incentive FM, and awarded an additional contract for the provision of multiple soft FM services at a shopping park near Manchester.


The contract renewals build on a long-term partnership which has seen Incentive FM drive value whilst delivering high standards to sites.


Under the new deals Incentive FM will continue to be responsible for providing a range of cleaning, security and associated services at Drakes Circus in Plymouth, SouthGate in Bath, and the Inverness Shopping Park. These solutions have been revised to include some Covid-related changes and introduce new technology and equipment to support further financial efficiencies.


Crownpoint Shopping Park in Denton, Manchester, which consists of 36 units with retailers including TK Maxx, Boots, River Island, Flannels, Tesco and JD Sports, will join the portfolio. Twelve staff have transferred under TUPE and services include cleaning and security with an emphasis on an excellent customer experience to ensure it’s an outstanding place for people to work and visit.



Last year, British Land awarded the facility services provider contracts to provide a range of soft facilities services for Ealing Broadway in London, Beaumont Shopping Centre in Leicester, and Crown Wharf Retail Park in Walsall.  The company also renewed Incentive’s contracts to provide similar services at Whiteley Shopping Centre in Hampshire and the Old Market in Hereford. 


Richard Nield, Head of Retail Operations at British Land, comments: "Incentive FM has proven to be a highly supportive partner, adapting quickly to our changing needs brought about by the pandemic. They have helped to ensure that our visitors and retailers are able to enjoy a safe, secure, and clean environment."


Glenn Wilson, Director of Retail & Distribution at Incentive FM, adds: "Each of these sites has different needs based on variables such as footfall, demographic, and location which demonstrates our ability to successfully deliver value with our flexible, partnership approach whilst ensuring the British Land ‘Places People Prefer’ strategy is at the forefront of everything we do.


"Our portfolio of shopping centres and retail parks has grown significantly, and we are now responsible for over 40 sites across the UK."


Article rating:

vote data

Leave a reply

 (photo: Depot Digital Solutions Newton Assets)
Bernard Magee ,  Mark McLoughlin  - 08.09.2021

Grid-to-Vehicle Approaches in EV Fleet Management

Bernard Magee, director of eMobility Infrastructure at Siemens GB&I and Siemens Financial Services director Mark McLoughlin, explain why charging electric vehicles directly from the grid makes sense.

 (photo: Kindel Media)
David Smith  - 02.09.2021

Beware the Long Arm of PIPL

David Smith, a Partner with The Lawyer "Top 100" firm JMW Solicitors, explains why China's recently introduced data protection legislation matters to the UK and European property sector. JMW...

 (photo: )
News Editor  - 23.09.2021

Saint-Gobain Glass Awards UK Plant Maintenance Contract

Saint-Gobain Glass has awarded an electrical substation and power plant maintenance contract at its Eggborough, North Yorkshire manufacturing facility to turnkey electrical contractor, Smith Brothers.

 (photo: Cedric Fauntleroy)
News Editor  - 23.09.2021

Launch of Portico Lifestyle

Tailored guest services provider Portico Lifestyle has launched an online concierge platform.