(photo: Sora Shimazaki)
30.03.2021, 11:38

Automating Employment Tribunal Claims Reporting

Technology, Talent, United Kingdom, Workplace

HR teams will be better placed to track and report on employment tribunal cases following FTSE 100 company, Entain's endorsement of an innovative caseload management Software-as-a-Solution.


Following a year which has seen businesses pivot, restructure and furlough staff, the Ministry of Justice released figures showing how single ET claims had increased by 18 per cent between April-June 2020, the highest level since 2012-13.


New-model employment law firm and ER technology business, esphr, also experienced an uplift in legal advisory support for Coronavirus-hit businesses. In March 2020 alone, its ESP Law team delivered more than 700 hours of employer-based advice – resulting in over a 30 per cent uplift compared to March 2019.


With several sectors still in recovery mode – particularly the hospitality, retail and travel industries – esphr has teamed up with one of its largest customers, and FTSE 100 company, Entain plc, to develop sophisticated functionality that will make it easier and swifter to manage and track employment tribunal claims.


Via esphr’s market-leading, cloud-based ER case management software, MyHRCases, users can access a dedicated employment tribunal claims feature which calculates estimated and actual costs of open cases, awards and recommended settlements and the prospects of a successful defence as a percentage risk weighting.


In addition, HR and ER users will receive reminder emails of ‘milestone’ dates – that have been agreed with their dedicated legal advisory team – to ensure all case documentation is supplied by specific deadlines and case progress is kept on-track.


HR managers can also generate reports automatically, in one click, to help manage budgets and present the information back to the board in an easy-to-access format.


Teresa Riley, head of ER systems at esphr, explains: "We’re finding that now more than ever companies are having to deal with a lot more tribunal cases on top of their excessive workload as they deal with the Covid-19 impact.


"HR and ER professionals and their senior leadership teams are having to make key decisions quickly and without all the information they need. This new functionality provides vital insight for organisational leaders so that they can make informed choices swiftly and efficiently, and ultimately get a better handle on their ET claims."


Hugh Westlake, the company's ER business partner, adds: "We quickly realised we needed savvy reporting functionality to make informed, commercial decisions, at the right times, on our tribunal cases.


"Now we have this level of insight at our fingertips, MyHRCases has greatly improved our ability to prove, in tangible terms, cost-savings to the business. Not to mention the ability to review our performance across the year and take learnings from that data."




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