Referring to what the company describes as a "three-pronged industry focus on data extraction out of siloed building functions, data aggregation on a portfolio-central platform, and the use of modular apps to perform data-driven operations acting on the insight-rich operational data to enable predictive portfolio operations", the report also provides opinion on:
- Opportunities for technology to optimize operational spend: The primary frustration faced by CRE’s today is rising maintenance cost, influenced by automation data silos in operating technology (OT), dealing with dead-end tools for the expansive variety of functions (maintenance management to asset performance to the tenant experience), and limited access to portfolio-wide operational information in real-time.
- Maximizing efficiency, energy management and customer experiences is a top CRE priority: Real estate portfolio owners are dealing with inflexible tools to manage primary business outcomes, such as maintenance, asset optimization, and delivering outstanding tenant experiences; and
- Why CREs need to understand the need for unifying and harnessing operational data at enterprise scale: Currently, management of assets and optimization of processes is limited by the lack of ready access to portfolio-wide operational information in real-time.
Prabhu Ramachandran, Facilio CEO, says:
"Buildings are a powerhouse of data. The automation driven upgrade of commercial real estate assets, of a few decades ago – labelled CRE 1.0 – was focused on embedding buildings with hardware that delivered improved services and enhanced performance. CRE 2.0, the recent adoption of appropriate technologies consisted of computer-aided building automation and other software suites, designed to act as point solutions for property management, maintenance, energy management and occupant applications.
"The new decade will see the rise of CRE3.0, an innovative new data-driven model in commercial real estate operations, that is now making it possible to optimize asset performance and achieve centralized and real-time management, at an enterprise scale".
Download the report at facilio.com/ebooks/state-of-cre-operations-2020-report.