Asst Chief Constable Steve Cooper, Custody Inspector Duncan Collins, MD Care & Custody Health Seb Stewart, Contract Manager Jonathan Montgomery, Asst Mobilisation Manager Nigel Siemen, Relationship Manager Angela Hudson, Custody Inspector David Marsh. (photo: Mitie Group plc)
Asst Chief Constable Steve Cooper, Custody Inspector Duncan Collins, MD Care & Custody Health Seb Stewart, Contract Manager Jonathan Montgomery, Asst Mobilisation Manager Nigel Siemen, Relationship Manager Angela Hudson, Custody Inspector David Marsh.
20.03.2018, 11:08

Medical Support Services Contract

Contract Awards, Healthcare, EMEA
Mitie’s Care & Custody business has been awarded a three-year contract, by the Nottinghamshire Police. Mitie will provide medical support services across two custody suites in the county.


A round-the-clock team will operate at both Bridewell and Mansfield sites, which combined, include over 100 custodial cells. The specialist Mitie team will provide clinical assessments, address the immediate health needs of detainees and provide patients with onward referral pathways for ongoing health and wellbeing following custody.


Mitie already delivers these services to thirteen police forces across the UK. These include six Sexual Assault Referral Centres and a Short Term Holding Facility in Northern Ireland. Mitie’s specialist teams conduct over 180,000 medical interventions every year in 62 police custody facilities. This expertise was instrumental during the Nottinghamshire Police tender process, with scenario responses and the overall value of its proposition setting Mitie apart from the competition.


Not only does this contract build on the Care & Custody team’s strong track record, this new work with Nottinghamshire Police establishes an ‘East Midlands hub’ of expertise as it borders with another existing Mitie contract in Leicestershire.


Colin Dobell, Managing Director of Mitie’s Care & Custody business, said:

“The award of this new contract reflects Mitie’s proven expertise in delivering medical services in custody suites across England and Wales. Our dedicated Care & Custody team work closely with police forces every day to safeguard the health and wellbeing of patients in our care and ensure they have access to ongoing support once they leave custody.

“We look forward to implementing this new contract, and strengthening this partnership with Nottinghamshire Police in the coming years."


Bridewell Custody Inspector Dave Marsh, said:

"The custody environment is one of the most challenging workplaces for healthcare professionals, police officers and staff. Although the award of the contract was heavily weighted towards quality rather than cost, Mitie Care & Custody proved to be competitively priced ensuring that public money is spent wisely. Those in custody are members of the public, and this weighting towards quality recognises that the safety and welfare of people in custody is paramount, irrespective of the reasons that have led to them being detained. 

“Through working with our partners in healthcare, both at Mitie Care + Custody and within the NHS, we can move some way further towards our vision to make Nottinghamshire a safe, secure place to live, work and visit."


The new contract is scheduled to start in June 2018.


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