In Focus

Securing a Chain of Vape Shops

Delta Security has installed a remotely-monitored intruder alarm and access control solution to protect customers and staff at three new London stores operated by e-cigarette and Vape brand, Cigara.
Delta Security: New Cigara shop in Bethnal Green, London.
New Cigara shop in Bethnal Green, London.

Delta Security has installed a remotely-monitored intruder alarm and access control solution to protect customers and staff at three new London stores of the national e-cigarette and Vape brand, Cigara.


The system features easy-to-use Galaxy Honeywell alarm panels that are ideally suited to retail environments. The panels integrate with an access control system using secure (i.e. non-cloneable) fobs.


A Cigara spokesperson says they sought a credible, knowledgeable and reliable London-based security company:

“When asking for recommendations Delta Security’s name came up again and again,” he explains. “We wanted the same system as we have in our other 15 outlets, because we know it works well. Delta had an excellent knowledge of the products and was able to install on time, and to budget.”


In addition to being competitively priced, the Cigara spokesperson says Delta has expert technical knowledge:

“Four days before one store was due to open, an issue arose with the lock for our electric roller shutters. A number of other security firms informed me it would take two weeks to fix, but Delta came up with an alternative solution that resolved the problem in just two days. This approach is invaluable to retail businesses such as Cigara.”


With seven more stores planned to open in London, the Cigara spokesperson is confident he has found the right security partner:

“From the senior management to the engineers and office-based staff, everyone at Delta is extremely helpful, knowledgeable, organised and able to accommodate last minute requests!”


The intruder alarm is monitored 24/7 by Custodian Monitoring Services from its alarm receiving centre (ARC) in Nottingham.



About Cigara

Established in 2012, Cigara is an innovative company that has grown rapidly with a total of 18 nationwide stores. Further expansion is planned for both the UK and Europe, with plans for a total of ten London stores by the end of 2017. Cigara is at the forefront of the retail e-cigarette industry, with an excellent product range and a strong focus on customer service. Developing credible and reliable business relationships, such as with Delta Security, is fundamental to Cigara’s core values.

Delta Security

About Delta Security

Our goal is so simple we can sum it up in one word - quality. When we sell, install or maintain your security equipment, we will make sure you benefit from our high quality, totally comprehensive service. It doesn't matter whether we are simply fitting a lock, or designing, making, installing and maintaining high security steel doors with PC based access control. From the smallest to the most complex project, we will find the most cost-effective solution for your security issue. For more than 50 years, clients have relied on Delta Security to deliver the best security systems that suit their needs. Confidentiality is vitally important to us. However we have permission to reveal that among our many commercial and domestic clients, we have provided security solutions for the National Health Service, many London Borough Councils, the Houses of Parliament, Network Rail, as well as numerous housing associations, hospitals, schools and colleges. Visit for more information.

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