Register
 (photo: Infomill Ltd)
09.01.2017, 12:22

New Version of PartsArena Pro App

Company News, Heating, Ventilating & Air Conditioning (HVAC)

PartsArena Pro app
© Infomill Ltd

 

 

Heating engineers across the UK will enjoy a new, updated version of PartsArena Pro from January 2017 as creator, Infomill rolls out its latest improvements to the leading source of heating parts and technical data to over 2,600 licensed users.

 

With the ability to access the app offline on iOS, Android and Windows, PartsArena Pro has fast become an essential efficiency tool for heating engineers whilst out in the field. Instant access to technical manuals, part imagery, interactive exploded views, parts codes and a stockist locator helps engineers to reduce time on-site and improve the first time fix rate by ensuring much more accurate parts ordering.

 

The system is being used by heating companies including larger organisations and SME’s to enhance customer service and cut cost on site. Many engineers are benefitting from integration with their field management systems, enabling automated parts ordering.

 

The January update of PartsArena Pro will see many improvements and enhancements, often developed from valuable user feedback. These include:

 

  • A new user interface with dropdown menu replacing tabs
  • One-time log-in account for activation
  • Manually add notes to an appliance or part for handy reminders
  • Create a Favourites list of appliances and parts for swift access
  • Quick access to recently viewed parts and documents
  • Copy part codes to a clipboard to paste into external documents
  • Automated feedback forms as part of the help and support available
  • Full on-screen help throughout the app

 

Comments Jonathan Ralphs, Infomill MD: “We’re very proud of our market-leading app that continues to provide huge efficiency benefits for heating engineers nationwide. Forever wishing to keep PartsArena Pro cutting-edge, we have a highly skilled team that reviews all user feedback in addition to technological advances, to understand how we can make this invaluable app even more effective and intuitive to use. The result being that this updated version will certainly enhance service performance every single day.”

 

PartsArena Pro is increasingly being integrated into field service management systems to offer efficiencies at every level coupled with a better customer experience. A recent example concerned field service management company Aeromark working with Infomill and Plumb & Parts Center to deliver a brand new, fully integrated system for use by Swale Heating; a ground-breaking USP for this heating company.

 

For further information about PartsArena Pro please visit www.PartsArena.info.


Article rating:

vote data

  1. Awesome- makes my life easier!

Leave a reply

 (photo: Wolseley UK)
Aeromark Optimatics  - 18.07.2016, 15:51

Smarter Parts

Aeromark, one of the United Kingdom's leading service management technology companies, has announced it has successfully completed a full integration of its Optimatics software platform which...

Staff can participate in surveys as they clock in or out using the company's Kelio Visio X7 time and attendance terminals. (photo: Bodet Ltd.)
Bodet Ltd  - 05.12.2016, 18:28

Bringing Employee Feedback into the 21st Century

International workforce management specialists, Bodet Ltd, have introduced new easy to use software apps for businesses to carry out automated employee surveys and receive staff suggestions.

 (photo: )
George Adams  - 07.04.2014, 08:31

Solving Tomorrow's Problems

George Adams, President of the Chartered Institute of Building Services Engineers (CIBSE), identifies the opportunities for greater integration of building services engineers within facilities...

 (photo: Swale Heating)
Aeromark Optimatics  - 28.09.2016, 19:58

Service Management Software for Swale Heating

Swale Heating, the largest independent heating maintenance provider in the South East of England, has successfully replaced the software that runs it’s business with Aeromark's Optimatics platform.

 (photo: WPS Parking Systems BV)
WPS Parking Systems BV  - 15.03.2017, 14:04

Next-generation Parking Technology for Celtic Manor

WPS, one of the UK’s leading parking equipment manufacturers, has won a second contract to provide its ParkAdvance™ technology at the prestigious Celtic Manor Resort in Newport.

 (photo: Infomill Ltd)
Infomill Ltd  - 09.01.2017, 12:22

New Version of PartsArena Pro App

Heating engineers across the UK will enjoy a new, updated version of PartsArena Pro from January 2017 as creator, Infomill rolls out its latest improvements to the leading source of heating parts...

Crocus on site. (photo: Bodet Ltd.)
Bodet Ltd  - 22.09.2016, 20:30

Nursery and Garden Produce Staff Go Biometric

Leading nursery and online garden produce retailer Crocus have just installed the very latest Bodet interactive time and attendance system, to provide accurate and reliable staff attendance data...

 (photo: QTS)
QTS Realty Trust  - 24.11.2015, 17:40

One of Dallas' Most Influential Business Leaders

QTS Realty Trust, a leading provider of secure, compliant data center solutions and cloud services, today announced that Travis Wright, Site Director at QTS' Dallas-Fort Worth data center, has been...