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25.06.2020, 12:14

Appointment of Global Services Committee

Industry & Regulatory News, EMEA, Americas, APAC, Technology
The PSNI Global Alliance of AV integrators, manufacturers, distributors and service providers has established a Global Services Committee to oversee the evaluation and development of technical standards and service deployment by member companies.


The Services Committee is comprised of sixteen global representatives who are internally responsible in their respective companies for post-installation services and support.


Ryan Cook, CTS, Post Project Services at Delta AV in Grisham, Oregon, Chair of the PSNI Global Board of Directors for 2020-2021, will also serve as Chairperson of the committee whose other members include Cody Navarro, AVCO (USA); Scott Kroeze, Spinitar (USA); Josh Messner, Neurilink (USA); Terry Bray, CTI (USA); Mark Teifert, L3AV (USA); Todd Fredrickson, Tierney (USA); Mitch Mortenson, Alpha Video (USA);  Antonio Troiano, 3P Technologies (Italy);  Sandeep Rodrigues, Granteq (UAE); Joan Carles Grau Arellano, Ditec (Spain);  Diego Perez, Newtech (Argentina); Angeles, Grupo Covix (Mexico); Faye Bennett, Snelling (UK); Santosh Rao, Resurgent (India) and Paul Berry, Involve (UK).


The Service Committee assumes immediate responsibility for PSNI Service Certification requirements and testing, utilization of the PSNI global services member portal, review and evaluation of global standardized processes, training and new engagement support services offered through the network to local, regional and global customers.


Chris Miller, Executive Director of PSNI Global Alliance, comments: "A client of one member company is a very important client of all PSNI technology partners when it comes to delivering five-star seamless service and support worldwide. This outstanding committee brings together leaders to discuss local and regional best practices, review and refine internal PSNI processes based on experiences and to explore ways to leverage the network for unique services only available through a network the size of the PSNI Global Alliance."


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