In Focus

Curtain Accessory Company Enhances Customer Service

Curtain and blinds accessory specialist Renaissance has boosted its customer service capabilities with two new hires.


Chloe Thomson and John Hanlon have joined the Yorkshire based business to complement the existing customer sales team as the company expands and develops.


John, who has more than ten years’ experience in customer services and sales, is passionate about going above and beyond for customers and cannot wait to know the company inside out.  Committed to customer service, John’s personality fits the Renaissance ethos and he is a key addition to maintaining a successful relationship with new and existing cliental.


Chloe, Renaissance’s new sales assistant, has spent three years in customer sales and services and has extensive IT skills vital to Renaissance’s ambition to add value in ccustomer service.  Chloe’s expertise and positive energy are a key component of Renaissance’s growth plans making her a valued addition to the team.

Rolf Smaldon, general manager of Renaissance said: “Renaissance is ambitious and we need to ensure the best possible service is offered to maintain our successful relationship with clients.  With an ambitious growth target, the appointments of John and Chloe are part of our strategy to make Renaissance fit for growth.

“In the last year we have made a series of key managerial appointments as part of our strategy to increase sales through improved customer service.   The addition of John and Chloe will add even greater depth to our team.”


Renaissance Ltd

About Renaissance Ltd

Renaissance was the first business in the United Kingdom to import shrunk-wrapped packs of tongued and grooved cladding for sale through large DIY chains. In 1985 the business ventured into curtain accessories which continue to provide its mainstay (with more than 12,000 product lines). Renaissance remains a family-owned business today, with a strong emphasis on doing whatever we can to assist our clients. Visit for more information.

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